I help independent physiotherapy clinics in Australia fix the path from Google and your website to your Cliniko, Nookal or Splose booking page, and answer common questions after hours.
Ask for a free booking audit See the demo clinicMost clinics have online booking switched on. Patients just can't find it at the moment they're ready.
It's below the fold on phones, or it lands on a general page instead of a time slot.
Most new patients find you on Google Maps. Without a Book button there, the only option is to call.
Questions about fees, Medicare or parking at 9 pm turn into a voicemail, or into another clinic.
Everything runs alongside your existing practice software. Your clinical records stay where they are.
A clear Book online button on your website, Google profile and social bios, linked straight to the right appointment type.
Button-only answers to everyday questions. It says it's automated, never gives clinical advice, and sends emergencies to 000.
Patients who aren't ready to book leave a name and email, and get your booking link within seconds.
If they didn't open the booking link, one email the next day. Never more.
A 10-point check of your reminder settings and after-hours messages, done together on a screen share.
I'm working with three founding clinics before opening to everyone.
Prices in AUD, ex GST, quoted after your audit.
The system stores contact details only: name, email, preferred time and whether the booking link was opened. It never asks for symptoms or health information, and the chat has no free-text box.
Data is hosted by HighLevel in the United States. I give you a paragraph to add to your privacy policy, as the Privacy Act requires. Every email names your clinic and lets the patient unsubscribe by replying.
No testimonials, outcome claims or review requests, in line with AHPRA advertising rules.
I'm Stephen Dantes. I worked for over two years as a medical technologist in a hospital laboratory, and I now work as a virtual scheduler, handling bookings, reminders and no-shows for a US company every day.
I'm based in the Philippines (UTC+8) and work Australian business hours: the same time as Perth, two hours behind Brisbane.
Email me for a free audit